Well! This has progressed horribly!

I ended up calling on 7/19. Lady answered and said to email info@avetreels.com and hurried me off the phone.

I wrote an email (7/19) asking for the specific parts and a quote, offering to exchange my shipping/billing info once I get the quote.

(7/29) They took 10 days to respond to the email. The response was an all-caps run on sentence asking for only my address. Didn't ask for CC info, nor did they give me a quote.

Gave them address same day (7/29) and asked for a quote (again).

(8/2) 4 days later, they say "GREAT WE WILL GET TO WORK ON THAT"

Honestly tried to forget what was happening for a while, mildly ashamed I am such a fan of these reels. Great anti-reverse......

I followed up (8/26) asking what's going on?

They responded (9/10) saying "HI JEREMY WE HAVE PARTS READY FOR A WHILE NOW WE JUST NEED CREDIT CARD INFO WE DON'T HAVE A PHONE NUMBER TO CALL YOU"

They finally attached an invoice to this one, dated 7/30........!!!!

I kinda wanna say why the f@ck didn't you ask for pertinent information sooner, respond sooner, send the invoice 6 weeks sooner, etc. Just gotta shut up and pay...This is all the more infuriating having worked in two different fishing customer service departments and knowing these things should be SOOOOOO much smoother.

Thankfully steel gears don't wear out too quick...even working at Shimano I would like to maintain maybe 4 Avets in my arsenal for the small/medium lever drags. Other than that I will switch the big boys to Tiagras.

Never caught one before.  Definitely on my list now!

Quote from: Latimeria on September 16, 2024, 07:39:11 PMI totally agree.... terrible puns.  Koga probably sits on those boats drinking 0.5% beer in tea cups with his pinky out while letting out an "ahhhhh" after each sip. 

 

I disagree. They are great puns. Puns being the lowest form of humor aside.

Looks like a great trip to clear the mind. Cool to see a Sacramento Perch! Great fishing. Thanks for the report.

As always Tim, thanks for the trip down memory lane

Quote from: Latimeria on September 16, 2024, 07:41:11 PMNice trip there Tim and a great way to absorb life's events as of late.

Nice Crappie and Lahontan Cutty!

I thought it was a Crappie as well, they all assured me it was a Sacramento Perch cause they target them often, I was just glad to get a fish on a Hookup Bait and no Bobber 

Nice trip there Tim and a great way to absorb life's events as of late.

Nice Crappie and Lahontan Cutty!

I totally agree.... terrible puns.  Koga probably sits on those boats drinking 0.5% beer in tea cups with his pinky out while letting out an "ahhhhh" after each sip. 

 

Time to soak the long rods!

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